Check-In Date:
Check-Out Date:
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Adults:
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NOW HIRING: BANQUET SET UP

posted 07/30/2018

PART-TIME POSITION
Quail Hollow Resort is seeking personell to set up for Banquets and Events. 

PRINCIPLE RESPONSIBILITIES:
To set up, refresh and tear down all meeting and function rooms as assigned and ensure guest satisfaction by providing outstanding service utilizing Service Basics and Hotel brand standards.

ESSENTIAL RESPONSIBILITIES:
* To ensure that banquet functions are serviced to the requirements of the client and within Hotel and brand standards.
* Report to the Banquet Manager in proper uniform at the scheduled time.
* Must be in proper uniform at all times when on property, including nametag.  No gum chewing or eating is permitted.  See employee handbook.
* Set up banquet function rooms according to Banquet Event Orders and/or task sheet and established Hotel standards.  All rooms to be set and ready 15 minutes prior to guest arrival.
* Water meeting set-ups 30 minutes prior to start time.
* Deliver packages/boxes to registration table or meeting room.
* Greet guests and introduce yourself.
* Refresh meeting rooms during scheduled breaks.  Assist coffee service personnel in clearing dirty glassware and plates from meeting tables.
* Total refresh of meeting rooms during lunch break (i.e. glassware, water, pads, straighten chairs, etc.).
* No uncovered or dirty carts to be used in public areas.
* Must maintain radio contact.  Headset required.
* Tear down, clean and/or reset all function rooms.  Check for tape/nails left on walls, vacuum floors, cloth tables is room is reset, check condition of drapes/blinds.  Report any items in need of repair.
* All banquet function rooms to be unlocked and ready to tour at all times.
*Conserve energy – at conclusion of function, turn off lights and adjust temperature.
* Do not throw away items left behind by guests; turn in to “Lost and Found.”
* Clean and organize all storage areas.
* Maintain a smile and eye contact with guests throughout the function.  Thank guests for meeting at the Hotel.

TO APPLY:
Please forward your cover letter and resume to hr@quailhollowresort.com.

 

 

 

Quail Hollow Resort

11080 Concord Hambden Rd
Painesville, OH 44077
Phone: (440) 710-0876